Social Worker

Mrs. Joy McDonald MSS, LSW
School Social Worker
Grades K - 5th
Room B106
267-599-2440 ext. 3256
Voicemail ext. 3773

[email protected] 


 "Our prime purpose in this life is to help others.  And if you can't help them, at least don't hurt them." - Dalai Lama

     I would like to take this opportunity to introduce myself as the school social worker for Mill Creek Elementary School, serving students in grades K through 5th.  A school social worker is a certified professional who supports students academically, socially, emotionally, and behaviorally.  

      As a school social worker, I interact with students, teachers, parents, and community agencies on a daily basis to ensure that students’ needs are being met.  I primarily work with students receiving special education services.  I provide individual and group counseling to students in areas such as social skills, anger management/relaxation, impulse control, and grief.   

      Additionally, I also assist parents/guardians with medical applications, provide referrals to outside agencies, and connect families to various resources.

      If you ever have any questions for me, or would like me to work with your son/daughter, please contact me at 267-599-2440.  I look forward to working with you and your child.

Joy McDonald MSS, LSW

(Mrs. Joy)

COVID 19 Resources:
Bucks County Behavioral Health Helpline:  215-399-5681,
M-F 8:30 a.m. - 4:30 p.m. 
United Way:
PA 211: Get Connected, Get Help
PCCY:  Child Helpline for Health Insurance.  215-563-5848 x 17 
Food Pantry List:
Fresh Connect:  Free Farmers' Market.  Friday in Bristol from 12 - 1 p.m. at the Lower Bucks Campus of Bucks County Community College, 1304 Veterans Highway, Bristol.


Many other resources also remain available to Pennsylvanians in need of support, including:

Lenape Valley Mobile Crisis: 1-877-435-7709 National Suicide Prevention Lifeline: 1-800-273-TALK (8255) Nacional de Prevención del Suicidio: 1-888-628-9454 Crisis Text Line: Text “PA” to 741-741 Veteran Crisis Line: 1-800-273-TALK (8255) Disaster Distress Helpline: 1-800-985-5990 Get Help Now Hotline (for substance use disorders): 1-800-662-4357 Pennsylvania Sexual Assault Helpline – 1-888-772-7227 National Domestic Violence Helpline: 1-800-799-7233

Family Services 

Big Brothers/Sisters

St. Mary’s Weekend Backpacks for Food

** If interested in any of these school-based services, please contact Lauren Kradoska ext. 2447 for grades K - 2, Kelly Keenan ext. 3255 for grades 3 – 5, or Joy McDonald ext. 3256 for grades K - 5. 


NOVA: Bully-free education classroom lessons.

"Peace Works!" through A Woman's Place:  Skill training for healthy relationships.

"Steps for Success" through No Longer Bound:  Small group lessons on prevention and training.


Contact (24-hour telephone counseling information and referral):  215-355-6611

Lenape Valley Mobile Crisis Support:  1-877-435-7709

Bucks County LIFE Program:  Assists families who have a child that struggles with emotional, behavioral, social, and/or learning issues.  1-888-442-1590

Network of Victim Assistance (NOVA):  1-800-675-6900

Bucks County Housing Link:  1-800-810-4434

Bucks County Opportunity Council, Bristol (Focuses on self-sufficiency):  215-781-2661

Penn Community Bank (Reviews Credit Options, no counseling fee):  215-946-7400

Big Brothers/Big Sisters:  215-343-8260 

"Welcoming the Stranger." Free educational opportunities to immigrants/refugees. 215-702-3445

PA Bullying Prevention Consultation Line:  1-866-716-0424

Lenape Valley Foundation Suicide Prevention:

PA Healthcare:

PCCY's Child Helpline helps families get health insurance for FREE in every language.  215-563-5848 ext 17.


Parenting Classes through Family Services:  215-757-6916 ext. 356 Annie Wise

St. Mary's Family Resource Center, Bensalem:  215-245-8563

St. Mary's Parenting Center, Langhorne:  215-710-5976

Children’s Comprehensive Health Guide


Child Care Information Helpline:  1-877-4PA-KIDS

YMCA:  215-949-3400

Kid Time:  215-783-0521


Emilie United Methodist Church, Levittown:  215-945-5502

Impact Thrift Store, Bristol:  215-788-5485

Suited for Success, Bristol (Clothing for interviews):  215-781-0200

Sunday Breakfast Rescue Mission, Penndel (Thrift/Furniture Store):  215-741-1010

Salvation Army Thrift Store, Fairless Hills:  215-946-1271

St. Mary Thrift Shop, Langhorne:  215-750-8400


"Weekend Back Packs for Kids" through St. Mary's Parenting Center (food and snacks for the weekend for your child(ren):  Contact Joy at Mill Creek 267-599-2440

Mary's Cupboard, Levittown:  215-949-1991

Emergency Relief Association United Christian Church, Levittown:  215-547-1676

Martha's Cupboard, Levittown:  215-945-4486

Salvation Army, Levittown:  215-945-0717

Bristol Borough Community Action Group:  215-785-3296

Penndel Community Food Pantry:  215-752-8422

Loaves & Fishes Pantry, Fairless Hills:  215-946-5800

Counseling Services in Bucks County

Care Connection

(215) 331-3200

1 Oxford valley Mall, Suite 812

Langhorne, PA 19047


3101 Bristol Road

Bensalem, PA 19020

Provides outpatient therapy and has Child Psychiatrist on staff

Accepts: Keystone East, CHIP,Aetna,Personal choice


Catholic Social Services

(215) 945-2550

200 Levittown Parkway

Levittown, PA 19054

Provides counseling services

Accepts medical assistance and works on sliding scale


Delaware valley Children’s Center

(215) 598-0223

2288 2nd Street Pike Suite 7

Newtown, PA 18940

Provides wrap-around services for children on Autistic Spectrum.

Accepts medical assistance


Family Services Association of Bucks County

(215) 757-6916

4 Cornerstone Dr.

Langhorne, PA 19047

Provides outpatient therapy to child and adult

Has a child psychiatrist on staff

Accepts medical assistance and various private insurances.

Sponsors parent support group: Contact Annie Wise for more info (215) 757-6916 ext.217


Licensed professional Counseling Services


85 South Main Street

Yardley, PA 19067

Accepts: Takes many commercial insurances.


Live Well Services


203 Floral Vale Blvd

Yardley, PA 19067

Provides outpatient and group therapy

Has psychiatric services for 18 and older

Accepts Aetna, Personal Choice, Keystone East, United Behavioral Health among others.


Foundations Behavioral Health


833 E.Butler Ave

Doylestown, PA 18901

Provides inpatient hospitalization and wrap around services

Accepts medical Assistance and various private insurances


Growth Opportunity Center


2910 Franks Road

Huntington Valley, PA 19006

Has child psychiatrist on staff

Accepts: Aetna, Personal choice, Keystone East, CHIP, Cigna, United behavioral Health, and others


The Horsham Clinic

(215) 540-1674 or 1-800-237-447

Provides inpatient and partial hospitalization

Accepts: medical assistance and various insurances.


Internet Behavioral Health


4610 Street Road

Bensalem, PA 19053

(only has day time availability as of 9/27/18)

Accepts most commercial insurances and some CHIP insurances.


Lenape Valley Foundation Mobile Crisis


24 hours/7days


Penndel Mental Health Center

(215) 752-1541

1517 Durham Road

Penndel, PA 19047

Provides outpatient, family based, wrap-around,

Has a psychiatrist on staff

Accepts medical assistance


Philmont Guidance Center

(215) 914-2119

727 Welsh Road, Suite 202

Huntington Valley, PA 19006

Provides outpatient therapy

Has child psychiatrist on staff

Maternal Child Consortium(MCC)

(267) 525-7000

800 Clarmont Ave

Bensalem, PA 19020

Provides outpatient therapy and Family Based Services and Wrap Around(for children with Autism)

Accepts Medical Assistance,


Milestones Behavioral Health

(215) 337-2500

301 Oxford Valley Road

Suite 305B

Yardley, PA 19067

Provides Wrap around, outpatient

Has a psychiatrist on staff



Network of Victim Assistance (NOVA)

(215) 343-6543

Bucks County Office Center

1200 New Rodgers Road Suite D-6

Bristol, PA 19007

Provides free services to victims of abuse and crime



4610 Street Road

Trevose, PA 19053

Provides Wrap Around services

Accepts Medical Assistance


Renewed Hope Family Services

(215) 579-2180

790 Newtown Yardley Road Suite 422

Newtown, PA 18940

Provides: Outpatient counseling

Accepts many commercial insurances


Southampton Psychiatric Associates

(215) 355-2011

882 Jacksonville Road Suite 205

Ivyland, PA 18974

Provides outpatient and psychiatric services

Accepts various commercial insurances

Psychiatrists accept medicare




54 Friends lane 114

Newtown, PA 18940



Please note, attendance continues to be monitored when we are learning virtually. 


BTSD is committed to increasing our students’ attendance in school.  Frequent absences by students disrupt the continuity of instruction in the classroom.

PA Truancy Law:

  1. The first 10 absences in the school year MAY be excused by a parent/guardian note OR a healthcare provider.
  2. After 10 absences, a DR NOTE WILL BE REQUIRED for each additional absence for the remainder of the school year.
  3. Absences shall be considered unexcused until a written note is received by the attendance secretary within 10 school days.  [email protected]   
  4. Notes that are received after the 10 day deadline may be considered by the attendance committee for extenuating circumstances. 


  1. After the third unexcused absence (no note within 10 school days), parent/guardian will receive a warning letter from their child's school.  Along with the letter will be an invitation to attend a "School Attendance Improvement Conference."
  2. At the "School Attendance Improvement Conference," a plan will be developed to identify resources and strategies for improving the student's attendance.
  3. If the unexcused absences continue, referrals to an attendance program or Bucks County Children and Youth will be made.
  4. Continued unexcused absences will result in a citation in front of a District Magistrate.

    For more information, please contact Leslie Rothberg, Home and School Visitor, at 267-599-2039 or
    [email protected]

** If you have any questions/concerns, please contact Joy McDonald at 267-599-2440 or through email [email protected].

For more information on the importance of attendance, please visit "Attendance Works." 


Mill Creek’s ESAP team is comprised of trained school personnel and a member from “Bucks County Drug and Alcohol Council.”  Our team helps identify and intervene with students who are experiencing difficulty being successful in school.  Our team is available to help students and families access school and community services for academic, social, and/or emotional needs.  The program does not diagnose or treat students. 


The ESAP team is committed to the utmost confidentiality in all aspects of the intervention process.  Matters brought before the team will not be shared outside of the team unless there is a professional/parental need to know.  Parent permission is obtained before any student is interviewed by a team member.


Any student enrolled in Mill Creek Elementary School may seek help through the Student Assistance Program.


Students are referred to the program by teachers, parents/guardians, administrators, and school staff.  Referrals may be made to Lauren Kradoska (K-2), Kelly Keenan (3-5), the school counselors, or Joy McDonald (K-5), the school social worker, at 267-599-2440. 


After a student is referred to the SAP team, factual information is compiled regarding the student’s behavior, academics, attendance, and appearance.  The team reviews this information and determines the level of concern.  Parent(s) are contacted when necessary and a meeting is scheduled to discuss the findings with the parent.  An action plan is then developed by the team.


  • Pennsylvania Department of Education Student Assistance Program’s Website:
  • Mill Creek’s School Counselors:  Lauren Kradoska 267-599-2440 ext. 2447 and Kelly Keenan 267-599-2440 ext. 3255
  • Mill Creek’s School Social Worker:  Joy McDonald 267-599-2440 ext. 3256


Bullying means an intentional electronic, written, verbal or physical act or series of acts directed at another student or students, which occurs in a school setting and/or outside a school setting, that is severe, persistent or pervasive, not a single incident, that creates an typical imbalance of power, and has the effect of doing any of the following:

  1. Substantial interference with a student’s education.
  2. Creation of a threatening environment.
  3. Substantial disruption of the orderly operation of the school

Bullying, as defined by school policy, includes cyberbullying. School setting means in the school, on school grounds, in school vehicles, at a designated bus stop or at any activity sponsored, supervised or sanctioned by the school.

What to do in the event that you or your child suspects that they are being bullied: Notify your building principal, assistant principal, or counselor/social worker of the suspected case of bullying and provide them with as much information as possible.  Request to have the district's "Bully Reporting Form."


1)  The Pennsylvania Department of Education, Office for Safe Schools bullying prevention web page contains resources for parents, educators and professionals serving youth in school and out-of-school time settings. 


2)  PACER’s National Bullying Prevention Center includes a toolkit for National Bullying Prevention Month.

3)  Stop Bullying.Gov is a federal government website managed by the U.S. Department of Health & Human Services and contains links to the kids homepage, facts, what you can do and kids videos, games.

4)  PA Bullying Prevention Consultation Line:  1-866-716-0424

  • Messages can be left 24 hour a day, seven days a week, and will be returned Monday-Friday during normal business hours.  The Bullying Prevention Consultation Line is a toll free number that will allow individuals experiencing chronic and unresolved bullying to discuss effective strategies and available resources to deal with school-based bullying; and is available, to students, parents/guardians and school districts across the state of Pennsylvania.

5)  Promoting Safe and Supportive Schools:  A bully prevention and intervention toolkit

6)  Network of Victim Assistance (NOVA).  Education, advocacy, and counseling. 1-800-675-6900

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